Once you view a particular event you can click on the Reports link on the left side of the page. Now click on the following.
Now select the appropriate options as show below and Run the Report.
Once you view a particular event you can click on the Reports link on the left side of the page. Now click on the following.
Now select the appropriate options as show below and Run the Report.
Login to Stubwire.com and click “View” for your next event.
Here we will show you how to run the report to get a list of everyone that has purchased a ticket and their ticket number. This is a low tech way to have a list and mark peoples names off the list as they arrive.
If you would like to receive this report just the night of your event, you can select Once from the drop down menu and then you will see a new option appear to take the event off Advance Sale. This will take the event off sale so nobody else can purchase and then email you the report.
On each event you have multiple places that you can place images. This article is to help give you an idea on how it all works.
Image Types:
General – 1000 x 1000 is the recommended size but it does not have to be a square. The system will automatically resize the image to fit correctly.
Poster – 1330 x 1094 is the recommended size but the system will automatically resize this image to fit in the correct area.
Banner – 900 x 300 is the recommended size but the system will automatically resize this image to fit in the correct area.
Instead of providing a link to your YouTube it is best to create the embedded code. On this article we will show you how to grab this from YouTube so you can paste it into the event.
Continue reading “How to embed your YouTube video into your event page”
In this article we will show you how you can link your Facebook Event and StubWire Event together.
Continue reading “Linking your event to your Facebook Event”
When you have consignment, comp, promo or other type of orders that were not sold you can mark them as being returned or stolen in the system. Follow these easy steps to return your tickets either by the ticket number or by scanning the barcodes.
Continue reading “How to return printed tickets”
If you would like to place an order for Consignment, Comp, Promo or any other type of order where you are able to pick them up at one of our venue’s or outlets this article will show you how to complete that.
Continue reading “Place an order to be picked up at a location”
Adding a new event into our system is easy, but this gives your screen shots of each step and what you can expect.
Continue reading “Adding A New Event”
Have a web conference with us? Here are the quick screen shots showing you what to expect.
Continue reading “Joining a Web Conference”
Learn how to automatically email an agent the ticket counts for your event.
Continue reading “Adding an automated ticket count for an agent”
We text people tickets all the time, here is what to expect from the tickets that we text to the ticket buyers.
Continue reading “Ticket Delivery – Text Messaging”
Trying to market your upcoming event to your past ticket buyers? Learn how to go through and send out an email to everyone that has ever purchased tickets to any of your events.
Continue reading “Creating a Newsletter / eBlast for ticket purchasers”
The night of the show, this will allow you to quickly insert those guest lists into the Will Call list.
Continue reading “Quick Order Entry (radio winners, comps, guest lists etc…)”
Every action that is performed on StubWire has an individual permission assigned to it. This gives you the maximum flexibility to only allow your employees to do exactly what you want them to.
Continue reading “How to Manage Permissions”
It is best to have everyone with their own login so we can help you track who does what. Below are the steps of creating another login for one of your employee’s or partners.
Continue reading “How to Add New Employee Logins”
Everyone needs hard tickets for you to sell locally, here is how you can go through and order tickets that we will ship to you.
Continue reading “How to Order Hard Tickets to be shipped”
Sometimes you are away from the office but you need to put in an order for someone in your office to print. Adding them as Hold for Pickup is a great way so you can make sure the order is put in accurately.
Continue reading “How to print Orders Held for Pickup”
Want to add a new price level to your event?
Continue reading “Adding a New Price Level”
Here is a step by step on how you can order tickets through the Select A Seat interface.
Continue reading “How to order tickets through Select a Seat”
Typically the only time you would take an event off advance sale is if you do not have internet access at the location of the event. This area has been designed so when you are ready to print the purchased ticket list, you first take the event off advance sale so when you print the purchase ticket list you know that no more orders will be coming through.
We have many different ways to format a ticket, below are just a few examples of different tickets we have done in the past.
Continue reading “Sample Hard Tickets”
The status of each ticket is the core of making sure you tickets are held for different aspects and to know what people can purchase. Here is how to change the status through Select A Seat.
Continue reading “Changing Ticket Status Through Select A Seat”
Many times you will want to ask the ticket buyer additional questions like “Which fighter are you coming to support?” This is how you will be able to add that question into the order process.
Continue reading “Requesting Additional Information for each Order”
As you work towards selling your tickets, being able to track where ticket buyers come from is a great way to see where your efforts have paid off. This is why we have introduced the button “Promote This Event” on every event page. Listed below are the steps to take so you can effectively track your promotions on your events.
Continue reading “How to create Tracking qrCodes”
As you work towards selling your tickets, being able to track where ticket buyers come from is a great way to see where your efforts have paid off. This is why we have introduced the button “Promote This Event” on every event page. Listed below are the steps to take so you can effectively track your promotions on your events.
Continue reading “How to create Tracking Links”