How to return printed tickets
When you have consignment, comp, promo or other type of orders that were not sold you can mark them as […]
Back Office, Placing Orders
Back Office, Placing Orders
Place an order to be picked up at a location
If you would like to place an order for Consignment, Comp, Promo or any other type of order where you
Handheld Scanner, Hardware, Scanner
How to use Handheld Scanners to Scan Tickets
This article will explain how to use the StubWire application with our Handheld Scanners
Handheld Scanner, Hardware, Scanner
Connecting Handheld Scanners to WiFi
The scanners must be connected to WiFi to properly work. This article shows how to connect them to WiFi.
Handheld Scanner, Hardware, Scanner
Resetting StubWire App on Handheld Scanners
If the StubWire App is having problems, doing a reset and storing the app back to Factory settings will fix
Hardware, Mobile App, Scanner
Cell Phone Scanning via Android
If you have downloaded our Android software to your cell phone, this will walk you through some of the basic
Hardware, Mobile App, Scanner
Cell Phone Scanning via iPhone
Our iPhone Scanning App is easy to use but below is a quick walk-through and helpful tips and tricks.
Hardware, Ticket Printer
Boca – Cutter Failure
If you get an error message on your boca printer about a cutter failure, this will walk you through the
Hardware, Ticket Printer
Boca – “BOOTLOADER 3” Error when powering it on
If your Boca give you the error of BOOTLOADER 3, this will article will help you fix that.
Hardware, Scanner, USB Scanner
Motorola USB Scanner Reset
If you need to reset the Motorola Scanner that plugs in via USB, this article will give you the images