Author: Brad W.

Boca Printer Firmware – Which Version to Install

Best way to determine which firmware you’ll need is to print a self-test ticket and look at the firmware it currently has.

“G” version firmware may be downloaded to a printer that has “G” version or lower (F,E,D,C,B or A).

Download Version G

“M” version firmware can only be downloaded to a printer that has “M” version already.

Download Version M

“N” version firmware can only be downloaded to a printer that has “N” version already.\

Download Verison N

Facebook Pixel Information

FB Track Type Description
Lead This will be fired when they visit the public event page.
InitiateCheckout When a customer starts the order process this will display either where they pick a price level or where they select the quantity. It will only be displayed once during the order process.
AddToCart Once tickets have been added into the users order to complete the checkout this will be fired. It will either display on the first one of the following pages that they view which depends on their order type that is selected. This will only be displayed once during their order process.
  • selectaseat.php
  • login.php
  • addons.php
  • shipping.php
  • ticketnames.php
  • playercard.php
  • billing.php
AddPaymentInfo This will be fired when they are on the page that is asking them to insert their payment info event if AddToCart is displayed at the same time. This will only be displayed once during their order process.
Purchase (value/currency) Once their order has been completed we will fire off the Purchase tag and pass through the variables of the value (amount of their order) and the currency (USD). This will only be displayed once even if they reload the thanks page multiple times.

Getting the purchased ticket list for your event.

Here we will show you how to run the report to get a list of everyone that has purchased a ticket and their ticket number. This is a low tech way to have a list and mark peoples names off the list as they arrive.

  1. To start navigate to the main event page
  2. On the left of the page in the Event Navigation bar select report
  3. To view the purchased ticket list for printing select your preferred file type or to email the report select “email report”
  4. If you would like the report automatically mailed to you select”add automated”From here you are able to choose if you want a monthly, weekly, or daily

If you would like to receive this report just the night of your event, you can select Once from the drop down menu and then you will see a new option appear to take the event off Advance Sale. This will take the event off sale so nobody else can purchase and then email you the report.

Event Images

On each event you have multiple places that you can place images. This article is to help give you an idea on how it all works.

  1. To add an event image first navigate to the event editor and select images in the event navigation bar on the left hand side
  2. Once in the images menu select “Add New”
  3. Within the add image menu you will have 3 options for event images and 3 options for seating charts. I will provide a picture below of the placement of all the image display options location.

    Image Types:
    General – 1000 x 1000 is the recommended size but it does not have to be a square. The system will automatically resize the image to fit correctly.
    Poster – 1330 x 1094 is the recommended size but the system will automatically resize this image to fit in the correct area.
    Banner – 900 x 300 is the recommended size but the system will automatically resize this image to fit in the correct area.

How to take an event off Advance Sale

Typically the only time you would take an event off advance sale is if you do not have internet access at the location of the event. This area has been designed so when you are ready to print the purchased ticket list, you first take the event off advance sale so when you print the purchase ticket list you know that no more orders will be coming through.

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How to create Tracking qrCodes

As you work towards selling your tickets, being able to track where ticket buyers come from is a great way to see where your efforts have paid off. This is why we have introduced the button “Promote This Event” on every event page. Listed below are the steps to take so you can effectively track your promotions on your events.
Continue reading “How to create Tracking qrCodes”

How to create Tracking Links

As you work towards selling your tickets, being able to track where ticket buyers come from is a great way to see where your efforts have paid off. This is why we have introduced the button “Promote This Event” on every event page. Listed below are the steps to take so you can effectively track your promotions on your events.
Continue reading “How to create Tracking Links”